I got a puppy (full ownership) from a breeder far away... I ahve been sending mails for the last 3 months to her, first sharing pictures of my puppy and more recently asking questions about the line, the bitches, allergies, etc. NO ANSWER...
She is supposed to be a well respected breeder and part of the board of her Labrador Club.
I know that since this was not a co-ownership, she probably has no interest in keeping this relationship, but I am feeling very frustated.
The co-owners of the dam are more approachable and responsive, but I clearly would like to be able to exchange information about my bitch and the breeder to know more about her lines, etc.

Is the Sire's line important at all in terms of learning about my bitch and should I try to contact the Sire's owner/breeder?

Has this happened to you? How have you broken the ice?

I would expect a breeder to be more responsive even if my bitch was "just a pet"... maybe she has been very busy and I will probably just give her a call...

I would definitely try a phone call. Leave a message and keep trying.

Good luck!

Sorry to hear this happened. However, as we all would enjoy the 'benefit of the doubt' if it were us, perhaps her non-dog life could be experiencing a crisis or even something as simple as her email is down!
I agree a phone call is a good follow up! Good luck!

Before I buy a puppy from anyone I check on the lines to make sure all is well and if I find something out down the road I make sure I have contact information and also request that I can call or mail for any additional information on the sire or dam of the pup if an issue would arrise. I have it in writing so far so good only needed it once .

I feel better knowing I can have the relationship there for the puppy.

Some folks really don't read their emails. Some don't
read them because they don't usually do much
correspondence over the Internet. Some don't read them
because they get so many emails. And then there's the
spam filtering that may prevent your emails from
ever reaching her.

Yes, the breeder of your puppy should be available
to you even if you got a pet puppy. But try another
method of contacting her before you decide that she
doesn't want to hear from you. Kate

I will keep trying.

She was responsive and patient in the middle of the process when I kept asking about OFFA records, her lines, etc. and her mails were very detailed (so no, I am not falling in the spam filter).

I agree. Maybe she has been busy and/or her other obligations have kept her from responding, but it is frustrating to deal with some minor health issues and not being able to find out if those are "normal" in her mom's side.

I guess this posting will show to some other breeders the importance of being able to respond to their clients.

Call her if it's that important.

Certainly worth a phone call, but while the breeder I got my first puppy from was good enough to let me have a decent bitch, (I am very grateful) she was not warm and fuzzy and never really mentored me. I received much more support from the stud dog owner and over the years joined a club and have had several wonderful mentors.

So, certainly give it a shot, but be open to the possibility that it may or may not work out. If the co-owners have been supportive, maybe that is where you need to focus.

Good luck.

My sister purchased a Shih Tzu pup from a reputable breeder-the president of the Club and breeding for 37 yrs. She had ben trying to reach her by e/m, snail mail and phone-no response. She felt a bit like you asking "why" and could not understand it. When she called another breeder (to ask a breed related health question) and explained her situation she was informed the breeder of her pup went to sleep one night and never woke up. She was only in her early 50's-no health issues.
So, don't be annoyed until you have reason to be-you never know why someone does not respond.

or she may have changed internet providers and received a new email address...

I try to save up my anger for after I know someone was not run over by a train.