We were going to place one of our older dogs. Couple came to look at the dog - we liked the family - they said they wanted her - we took a deposit. We were supposed to get together with them tomorrow for them to take her.
They decided not to take her because she eats poop. I told them I would give the deposit back, but now I'm wondering if we should deduct the vet visit for the Health Certificate that will no longer be valid. I will eat the snap test and fecal, but thought that I might deduct the cost of the health certificate from the deposit that we will return.
I personally wouldn't give the deposit back. I know I will probably get flamed for that but it really makes me angry when people agree to put a deposit down on a dog and then have no hesitation about changing their mind later. Especially for such a stupid reason. To me that means you lose your deposit. Isn't that what it is for? I can't think of anything else in life that you can put a deposit on and then cancel later and get your deposit back.
They only gave me the deposit a week ago - otherwise I'd have second thoughts about giving it back-with or without deducting the exam fee for the health certificate.
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I personally wouldn't give the deposit back. I know I will probably get flamed for that but it really makes me angry when people agree to put a deposit down on a dog and then have no hesitation about changing their mind later. Especially for such a stupid reason. To me that means you lose your deposit. Isn't that what it is for? I can't think of anything else in life that you can put a deposit on and then cancel later and get your deposit back.
Did they know she ate poop before the deposit was received or not? I think it is that simple. If they knew about it and gave the deposit, then keep your expenses. If they found out about the poop eating after, and changed their mind, give them a full refund. I think it is a legitimate reason to not want the dog.
I told them up front. Other than that, she is wonderful.
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Did they know she ate poop before the deposit was received or not? I think it is that simple. If they knew about it and gave the deposit, then keep your expenses. If they found out about the poop eating after, and changed their mind, give them a full refund. I think it is a legitimate reason to not want the dog.
I would give then their deposit back, what's the big deal?
If you give it back they will tell 5 people what a nice person you are, if you don't give it back they will tell 25, 50, who ever will listen what a cheat and crook they dealt with.
And there there is you. If you keep the deposit, you will continue grumbling and feeling annoyed. If you refund the deposit, you will feel generous and considerate.
I would consider keeping the deposit in entirety, no doubt about keeping the health certificate cost. A deposit is a commitment to the purchase. If it was a big emergency like one of their kids just died in a accident and they want to wait on the dog, I would be more sympethetic. This is not the case. These people are probally dirty people. A clean person would keep the yard picked up of poohs so this would never be a problem. IF THERE ARE NO POOHS ON THE GROUND, THERE IS NONE TO EAT. Do you think if they went to a car dealership for a car and put a deposit down, do you think its refundable? NO .... YOu went and got the health certificate based on their commitment by a deposit. Its their responsibility to pay for that, no question! You could have turned down others during that week being the dog was sold so now you will continue expense of feeding and boarding. Keep the deposit.
Be careful about deposits, as each area or country has there LAWS that govern deposits and what the person is actually entitled too.( refund or merchandise).