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Re: Ingen is closing its operations!

Recently, I cheaped out and INGEN tested a couple of puppies to look for PRA. To my delight, after many weeks and countless excuses about equipment repairs, they came back PRA Clear. . . but, at the same time, I EIC tested them, knowing my bitch is affected. So, I knew, they would all be carriers. Lo and behold, they came back clear! I notified Ingen that this was impossible and that I would like a retest. Weeks went by and they ignored a emails and phone calls. Finally, I emailed again to express my horror at their immorality of posting results that could have an impact on the health of dogs. They went out of business.

It is too bad that Optigen, right now, has a monopoly on a simple genetic test. But, they did do the research and should reap the financial rewards. Wonder when the test will go off patent and I wonder if their results are always reliable.

Re: Ingen is closing its operations!

I would not trust your test results for PRA either. Unfortunately, those results probably aren't worth the paper they are printed on.

Re: Ingen is closing its operations!

........
My 2cents
People who used Ingen just wanted to say they tested - they didn't care if their results might be flawed. I had a stud dog owner tell me the stud dog was "Optigen tested" clear so I bred my carrier bitch to him.


That's a very broad, insensitive and unfounded statement. Just because we opted for a less expensive invoice at the end of the day, doesn't mean in any way that we didn't care. Perhaps from your experience of one breeder you got that impression, but I can assure you that the rest of us who used Ingen cared very much what the results of these tests were and depended on the good service they provided along with the decent price.


It's not "unfounded". I know several people who got incorrect results from Ingen.

Re: Ingen is closing its operations!

Talk about beating a dead horse.