Ordered a test yesterday and will update to let everyone know how it goes. I hope, unlike Ingen, they will deliver on their turnaround time promises. This could be a huge help to me.
So here is your first update. I ordered a test online on 12/12. I received a phone call on 12/13 to clarify something - forget what it was. The charge showed up on my credit card on 12/16. Today, 12/17, the package was in the mail.
The package contains 3 sterile swabs in individual tubes. Each tube is labeled with the dog's information. The tubes are in a bio-hazard bag that is labeled with the dog 's info. They also send a padded, postage paid, return envelope. The instructions enclosed are very clear and everything is extremely professional.
Tomorrow morning I plan to swab my dog and put the envelope in the mail. I will keep you posted!
Here are the dates:
12/12 ordered test online
12/13 call from PPG requesting clarification
12/16 charge appears on my credit card
12/17 testing package arrives in the mail
12/19 swabbed dog & put pack in mailbox (probably picked up from mailbox on 12/20)
12/26 pack officially received by PPG
1/6/14 results received
I am really impressed that given Christmas and New Years, they managed to get results to me so quickly.
Everything was very professional. I will definitely be using them again in the future.
They send you a great test kit: swabs, directions, postage paid return envelope. I like the clean, clear organization of their process. Also excited they will offer RD/OSD testing soon.
