I had a similar experience except the sample was not extended or collected correctly and the count was way down. I contacted the stud dog owner with my vets concerns but the second sample was the same. I liked the dog too and wanted a repeat but felt the stud dog owner should have taken some responsibility for the bad collection maybe offer some kind of credit. She didn't and I wasn't sure that she was capable of getting a decent collection to me so I decided to look elsewhere rather than waste more time and money. It can be very hard giving up on a dog that you really like but there are a LOT of beautiful dogs available that can work just as well.

My service contract provided by the stud dog owner didn't cover what would happen if they failed to provide semen that was usable.